Interruptions during surgery are upsetting for both doctor and patient. For this reason, staff have been asked not to disturb consultations with non-urgent telephone calls. If you wish to speak to the doctor or nurse, the receptionist will take your telephone number and a brief summary of the situation. The doctor will then phone you back at their earliest convenience.

It is not usually necessary to speak to the doctor to obtain test results; these can be obtained from the receptionist after 2.00pm and the doctor will leave instructions for the receptionist if appropriate.